NextChapter Boost Webinars and Events

Thu, December 12th, 10:00 AM - 10:20 AM

In this webinar, Bringly CEO & Founder, Rajiv Laigsingh discusses how the shipping process can be transformed from a cost to a growth engine for businesses. He explores the role of logistics in the customer journey and how smart logistics choices can not only save costs, but also increase customer satisfaction, conversion and retention.

Thu, January 30th, 13:30 AM - 17:00 AM

Get ready for a day filled with inspiration and innovation, featuring prominent speakers from the e-commerce world. During this event, you'll gain insights into the latest market developments in e-commerce and payments within the fashion & lifestyle industry. We'll share the newest trends in replatforming, explore the opportunities of Buy Now, Pay Later solutions, and provide smart strategies for managing your returns.

Thu, October 17th, 10:00 AM - 10:20 AM

In this webinar, we explored Unified Commerce, the future of retail and e-commerce. In the context of omnichannel payments, this means that payments made through various sales channels (such as physical stores, online stores, and mobile apps) are all managed and processed through the same system. Jan-Jaap van Helden, Sales Engineer at Mollie, guided the viewer through the key trends and showed them how your organization can benefit from them.

Thu, September 5th, 10:00 AM - 10:20 AM

Nowadays, you hear everywhere that you must personalize and do more with data, but what does that actually mean? Where should you start, and how complicated is it? During this NextChapter Boost, Customer Success Manager Miranda Blom from Spotler explained, using a few clear use cases, how you can make customer data and behavior work for you. And how a CDP (Customer Data Platform) can make a difference.

Thu, June 13th, 10:00 AM - 10:20 AM

In this edition of NextChapter Boost, Fabian Berkhof, an independent expert in marketplace and platform development, informs how your organization can best become a marketplace. He shares essential insights for setting up a successful marketplace model. Learn about software selection, IT impact and operational processes in just 20 minutes.

Thu, May 2th, 10:00 AM - 10:20 AM

During this webinar, marketplace expert Niels Floors of ChannelEngine shared the latest developments in marketplaces. Discover proven strategies that every seller must master to be successful in the modern marketplace ecosystem. This webinar provides essential insights and tactics to improve your sales performance on platforms such as Amazon, eBay, Bol, and more. Niels covered the latest trends, show you how to stand out from the crowd, and share concrete tips and success stories.

Thu, Feb 22th, 10:00 AM - 10:20 AM

In this 20 minute NextChapter Boost, Michiel Bestebroer (CEO NextChapter) goes deep into the two most popular replatform options of the moment : Suite and Best of Breed. Using practical examples and a clear explanation, Michiel explains, what the opportunities, risks, possibilities and challenges are of both replatforming methods. What should you think about in terms of integration, what is a composable ecosystem, what costs are involved and what is the time to market.

Thu, Jan 18th, 10:00 AM - 10:20 AM

In this 20 minute NextChapter Boost, you will discover how you can transform your marketing department from cost center to revenue generator! Discover the true value of all the data you collect through campaigns, the website, social media and apps. Raymond Vonk, Head of Sales at Retail Rocket, reveals how the latest trend "Retail Media" can turn this data into profit. Rewatch the NextChapter Boost and discover the opportunities that Retail Media offers you and your organization and in doing so, increase your ecommerce success!"

Thu, okt 19th, 10:00 AM - 10:20 AM

In this edition, we delved into the following topic: the Evolution of the Checkout Process. Viewers joined Rens Gerritsen, a seasoned expert in payments and e-commerce at Buckaroo. He took them on a journey through the evolution of the checkout process. He started briefly with the pioneers of online shopping and then zoomed in on the most profound contemporary innovations.

Thu, Jul 6th, 10:00 AM - 10:20 AM

In this edition we told viewers about: Brands & manufacturers reach their customers through more and more (new) digital channels. Web shops, marketplaces and social commerce. The number of sales channels is growing and the internal complexity is increasing. There are bottlenecks in order processes, overview and scalability. With a case we provide valuable insights regarding the steps you can take to get your order management under control with an OMS.

Thu, Jun 01, 10:00 AM - 10:20 AM

What we covered in this edition: Many companies get stuck on their systems when they start selling across multiple channels. Do you recognize challenges like: bogged down systems, tying things together and lack of overview? In this case study Jaime Windt (Account Director) showed in 20 minutes how a beautiful Dutch company solved these challenges for their complex mix of B2B, D2C, B2C and Marketplace channels.